Safety & Risk
The Good Game is built to protect families, athletes, trainers, institutions, and supporters at every step. Safety and NCAA compliance aren't add-ons. They're enforced directly through our technology, processes, and policies so only approved, compliant activity can occur.
Verified & Trusted Experts
Everyone on The Good Game goes through a structured verification and risk‑screening process before they can participate.
- Identity verification and fraud prevention
- Background screening aligned with youth sports safety standards
- Ongoing safeguards to reduce risk over time
This gives families and organizations confidence in who they’re working with before a session is ever booked.
Abuse Prevention Training
All experts are required to complete abuse-prevention education before working with athletes.
The training covers items such as the following:
- What abuse is and how it occurs
- Prevention through clear boundaries and policies
- How to respond, report, and escalate concerns
Education, accountability, and clear expectations help create safer environments for youth athletes.
Forms, Waivers & Medical Documentation
The Good Game centralizes and enforces required documentation so every athlete and session is properly approved.
Common forms include:
Medical waivers
Physical clearance forms
Liability releases and consent forms
Forms are securely stored and tied directly to each athlete and session and participation is blocked if required documents are missing.
Built-In Compliance Enforcement
The Good Game doesn’t rely on manual checks or good intentions.
NCAA rules and regulations are enforced automatically at the platform level.
The passport is The Good Game’s real-time compliance and eligibility system.
- Transactions do not occur during NCAA blackout or restricted recruiting periods
- Payments stay within allowable limits
- Activity aligns with each user’s role and eligibility
Every athlete, expert, booster, or organization is gated appropriately to protect both the individual and the institution.
Recruiting Windows & Blackout Periods
Certain athletes, experts, and organizations are restricted from communication or transactions during defined recruiting windows and blackout periods.
- Tracks applicable restrictions by role, age group, and timing
- Prevents communication and transactions that fall outside of permitted windows
If an action isn’t compliant, the transaction simply cannot occur.
Booster & Payment Safeguards
Boosters and third parties are subject to strict NCAA financial rules. The Good Game enforces those rules automatically.
- Blocking non-compliant payments
- Enforcing limits on amounts, timing, and recipients
- Preventing transactions that could create NCAA violations
Run your bookings with a safety net behind you.
The Good Game Protection Program is our own custom coverage program. Whether you’re an independent expert taking your own bookings or an organization running events with experts, every booking you create on the platform, in person or online, comes with your own dedicated limits that are never shared with another customer.
Experts and Organizations, both covered
Two kinds of customer, each insured in their own right. The expert who takes the bookings, and the organization that runs events with experts, are covered separately, each with their own dedicated limits, for in-person and online bookings alike.
What's covered while you operate on The Good Game
| Protection | What it covers for you | Your limit† |
|---|---|---|
|
General liability
What it covers for you:
Injury to a participant or spectator, or property damage, arising from your bookings.
|
Injury to a participant or spectator, or property damage, arising from your bookings.
|
$1M per incident |
|
Professional liability
What it covers for you:
Claims about the expertise, instruction, or advice you provide, in person or online.
|
Claims about the expertise, instruction, or advice you provide, in person or online.
|
$1M per claim |
|
Abuse & molestation
important when working with youth
What it covers for you:
Abuse or molestation claims connected to your activities.
|
Abuse or molestation claims connected to your activities.
|
$1M per act |
|
Participant accident & medical
What it covers for you:
Helps with a participant's medical costs after an accident, regardless of who's at fault.
|
Helps with a participant's medical costs after an accident, regardless of who's at fault.
|
$25K medical · $10K AD&D |
|
Hired & non-owned auto
What it covers for you:
Liability when a rented, borrowed, or volunteer's vehicle is used for your activity.
|
Liability when a rented, borrowed, or volunteer's vehicle is used for your activity.
|
$1M combined single limit |
|
Host liquor liability
What it covers for you:
Liability if alcohol is served at your event and you're not in the business of selling it.
|
Liability if alcohol is served at your event and you're not in the business of selling it.
|
Included |
† Higher limits are available on request for qualifying experts and organizations. Contact The Good Game to discuss the limits that fit your activity.
Your own limits
Coverage is yours alone, never shared with another customer.
Your team's covered
Extends to you, your staff, helpers, and volunteers running your bookings.
Accident medical built in
Participant accident and medical coverage is part of the program.
Fully insured
Every covered booking is backed by a real, in-force policy and a claims process.
Available to every expert and organization on The Good Game. Coverage applies to qualified bookings you create, book, and pay for through the platform, in person or online, from camps, clinics, and league play to lessons, events, and more, once you accept our Terms and Conditions in the app.
This is a plain-language summary of the protection available through The Good Game Protection Program. It is not a contract, an insurance policy, or a guarantee that any specific claim will be paid. Coverage applies only to qualified bookings that are created, booked, and paid for through The Good Game’s in-app booking system. Any activity, arrangement, or payment made or settled outside the platform is not covered, even between the same parties. Coverage requires acceptance of our Terms and Conditions and is subject in all respects to the limits, deductibles, conditions, and exclusions that govern the program. Certain higher-risk activities are excluded. To keep full limits in place, have each participant, or a minor’s parent or guardian, complete the waiver and release provided in the app before the activity.
A Safer Ecosystem for Everyone
By combining verification, education, documentation, insurance, and automated compliance enforcement, The Good Game reduces risk across the entire ecosystem.The result is a safer, NCAA-compliant platform that protects athletes today while protecting their eligibility and futures tomorrow.